### Answer --- This "Error initializing the dashboard" issue has been reported by other users and is typically a temporary server-side problem rather than something on your end. [(1) ]() [(2) ]() Here are some steps to try: 1. Clear your browser cache and cookies, or try logging in using an incognito/private browsing window [(2) ]() 2. Try a different browser [(3) ]() 3. Keep trying — in several reported cases, the issue resolved itself after a short time or was fixed on the backend [(1) ]() [(2) ]() If the problem persists, you may want to check if you have multiple workspaces or if any were recently deleted, as this can sometimes cause login issues. [(4) ]() For direct assistance with your account (tbeerman@bsahealthconsultants.com) , please contact Retell AI support at support@retellai.com. [(5) ]()

​ To learn more, see the sources I considered: [[1] Error initializing the dashboard, please try again](https://community.retellai.com/t/error-initializing-the-dashboard-please-try-again/765) [[2] Error initializing the dashboard, please try again](https://discord.com/channels/1186424376300679209/1455763122114793635) [[3] Dashboard Completely Empty But Agent Still Running (Critical Workspace Issue)](https://community.retellai.com/t/dashboard-completely-empty-but-agent-still-running-critical-workspace-issue/736) [[4] Unable to login to dashboard](https://discord.com/channels/1186424376300679209/1451957907880149144) [[5] Dashboard wont load](https://community.retellai.com/t/dashboard-wont-load/587) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.