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are all calls audio recorded by default
# ❓・ai-evy-support
t
@AI Evy are all calls audio recorded by default? Is this something I can disable if I need to per account or per workspace or per agent?
a
Thanks for tagging me @teezecrost. I'll look through relevant sources and get back to you shortly.
### Answer Yes, by default Retell AI stores recordings and transcripts. [(1) ]() You can opt out of storing transcripts and recordings. This feature is available via the API and in the Playground, giving you control over your data and privacy. The
data_storage_setting
parameter controls what session data is captured and stored. [(2) ]() You can configure this setting to adjust what gets recorded—options include settings like "everything" to capture all session data, or other configurations to limit what's stored. Based on the available sources, this setting appears to be configurable at the agent level through the API. For specific details on configuring this per workspace or account, I recommend checking: - [Documentation]() - [Hire certified Retell partner]() Would you like me to provide a general answer about typical recording configuration patterns?
​ To learn more, see the sources I considered: [[1] Platform Changelogs | Retell AI](https://www.retellai.com/changelog) [[2] Chat history shows no record](https://community.retellai.com/t/chat-history-shows-no-record/526) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.