### Answer SMS campaign approval is a manual review process on the telephony provider side and can take around 2-3 weeks, sometimes longer. [(1) ]() Since your business profile is already approved, that's good progress. The SMS campaign stage is the final step and unfortunately cannot be expedited as it depends on the telephony provider's manual review queue. What to expect: - Retell will notify you via email when the application is approved or rejected with the reason. - If your application is stuck in pending review for over a month, you can reach out to support to help escalate. If you need faster resolution: - Check if you've received any emails requesting additional information, as no status emails are sent unless there's a rejection or the carriers need more details. [(2) ]() - If it's been over a month, contact Retell support directly for escalation assistance. [(1) ]() I understand you're on a time crunch, but the approval timeline is controlled by the telephony provider rather than Retell. If you haven't hit the one-month mark yet, the pending status is still within the normal timeframe.

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

​ To learn more, see the sources I considered: [[1] Send & receive SMS](https://docs.retellai.com/deploy/enable-sms) [[2] SMS Approval is taking more than a Week. Please help](https://community.retellai.com/t/sms-approval-is-taking-more-than-a-week-please-help/428) ​