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Bot Listening Error
# ❓・bug-report
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FranciscoFlores
02/12/2026, 5:15 PM
At one node, the user responds. But, when moving to the next node, they respond without listening to the bot, and the bot moves to the next node without saying anything. CallID: call_489ffa2075b29db597f066acf4f AgentID: agent_b16d3cf4cc9e5ee7275202e27c
https://cdn.discordapp.com/attachments/1471555264263098472/1471555266234548319/image.png?ex=698f5c23&is=698e0aa3&hm=3ebb87a035086c0bc12aa2de22178fcbac99feb581e09d981b9d18d60d743876&
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Shehroze -Support @Retell
02/12/2026, 5:17 PM
Hi
@FranciscoFlores
Shehroze -Support @Retell
02/12/2026, 5:17 PM
I report your issue to team to look and come back with answer
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FranciscoFlores
02/12/2026, 5:17 PM
Thx!
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Shehroze -Support @Retell
02/12/2026, 7:05 PM
Hi
@FranciscoFlores
The transition occurs because the user response met the transition condition set for the next node.
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