@AI Evy how can i configure the current date and time with a specific timezone within retell

Thanks for tagging me @mrearthbound. I'll look through relevant sources and get back to you shortly.

@AI Evy is there an easy and accurate way for the voicebot to find out what day of the week is a specific date that the user inquires about?

### Answer There isn't a built-in Retell dynamic variable that directly calculates the day of the week for an arbitrary date the user provides. [(1) ]() The system default variables like

{{current_time}}

and

{{current_calendar}}

only provide the current date/time and a 14-day calendar from today—they don't perform date calculations for user-specified dates. ## Options to Handle This *1. Use a Custom Function (Tool Call) * You can create a custom function that the agent calls when a user asks about a specific date. The function would receive the date as input, calculate the day of the week on your backend, and return the result to the agent. This is the most reliable approach for accurate date calculations. 2. Rely on the LLM's Reasoning The underlying LLM (GPT-4, Claude, etc.) can often calculate the day of the week for a given date based on its general knowledge. However, this may not always be accurate, especially for dates far in the past or future. For the most accurate results, implementing a custom function that handles the date calculation externally is recommended.

@AI Evy how do i backup an agent into a json file

Thanks for the follow-up, @mrearthbound. I'll get back to you soon.