### Answer I don't have explicit documentation explaining why exported call durations show 1 second more than what's displayed in the dashboard. Based on community discussions, there can be slight discrepancies between API/export data and dashboard displays due to differences in how durations are calculated or rounded. [(1) ]() [(2) ]() The dashboard may display values differently than the raw export data. If you need clarification on this specific behavior, I'd recommend reaching out to Retell AI support with your organization ID so they can investigate the discrepancy for your account. [(3) ]() Check out these potentially useful sources: - [Get analytics insight]() - [List Calls]() - [Register Phone Call]() Would you like me to provide a general answer based on my knowledge instead?

​ To learn more, see the sources I considered: [[1] Discord message from @razazagoyal on 2025-11-24](https://discord.com/channels/1186424376300679209/1186462578310910112/1442471243919134792) [[2] Discord message from @razazagoyal on 2025-11-24](https://discord.com/channels/1186424376300679209/1186462578310910112/1442471253683212370) [[3] Issues with exporting calls from call history](https://community.retellai.com/t/issues-with-exporting-calls-from-call-history/501) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.