Hello @Teo , The best option as @Alex mentioned is to use agent transfer You can start with Multilingual conversation flow with two transition on the first node 1. If the user is doesn't speak english , in this case if the user is speaking Romanian the transcriber will transcribe it as random word in different language so it will go to agent transfer node to Romanian agent. second transfer (user answers your first questions based on your context) then it will keep going normally