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# ❓・ai-evy-support
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@Bing - cofounder@Retell AI @Shah - support @ Retell AI @Omar Ashraf | Community Lead @Colin - Integrations @ Retell AI 5th or 6th attempt now trying to get any sort of retell ai support. getting 0 communication. ive been posting in billing and account but nothing.. please see original message attached ⬇️ 😭 I'm reaching out because I accidentally submitted a business profile for verification without completing all the required details. The profile is currently showing as "In Review" in my dashboard. I need to stop or withdraw this verification process immediately to avoid any potential issues or repercussions for my client's business. any assistance in help canceling it so I can resubmit a fully completed version later if needed? Thanks in advance for your quick help!