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One of my client agents cant receive calls , ive reduce the boosted keywords, but just opening to see if perhaps it can be monitored or revised, thank you:
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Should be fixed by now I just did a test call but just informing it to see if the team can revise the rror with boosted keywords. Thank you

Boosted keywords was a short term fix for you and team is working on a fix as you opened the ticket earlier

Not right now Thank you, just wanted to update as it happened to a different agent