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Issues with exporting calls from logs
# ❓・bug-report
l
Hi, I've got a problem with exporting calls from the logs. It takes ages to load then when its completed won't actually let me export. My workspace org is : org_Gn7KNtqx9gDZAPLE https://cdn.discordapp.com/attachments/1466801298367315989/1466801298748739696/image.png?ex=697e10a9&is=697cbf29&hm=0979ebcaf018b8399a308be7226f5dbde96477281c19b5c44242de5488cfd643&
s
hello
l
Hello
s
ok I share it with team and will let you know
l
thank you
s
ok
l
Also whilst I'm here, the analytics tab for duration doesn't appear to be working. Its saying I've had 165 calls today but 58 seconds. I have had around 165 calls but the duration is wrong, some of these calls are over 7 mins so can't be 58seconds.
s
ok
Hi, please provide the call logs
l
Which call logs? this is when I try to export 100 call logs?
I can't provide all 100. Bulk export
s
org id
o
Hello @Luke , I checked your org and I was able to download it normally, please try different browser
and for the analytics tab this is average , some calls is over 7 mins and some is 11 seconds , which effects the average duration.
l
Okay thanks.