pymlu16
01/29/2026, 11:46 PMAI Evy
01/29/2026, 11:46 PMAI Evy
01/29/2026, 11:47 PMAI Evy
01/29/2026, 11:47 PMring_duration_ms parameter. [(1) ]()
By default, this is set to 30000 ms (30 seconds) . You can adjust this value when creating or updating your agent. The valid range is between 5000 ms (5 seconds) and 90000 ms (90 seconds) .
To reduce the ring time, you can set a lower value for ring_duration_ms. For example:
javascript
const agentResponse = await client.agent.create({
response_engine: { llm_id: 'llm_234sdertfsdsfsdf', type: 'retell-llm' },
voice_id: '11labs-Adrian',
ring_duration_ms: 5000
}) ;
Or update an existing agent using the Update Voice Agent endpoint. [(2) ]()AI Evy
01/29/2026, 11:47 PMpymlu16
01/29/2026, 11:47 PMpymlu16
01/29/2026, 11:48 PMAI Evy
01/29/2026, 11:48 PMAI Evy
01/29/2026, 11:48 PMring_duration_ms through the Retell AI dashboard UI. The available sources only describe this setting via the API when creating or updating an agent. [(1) ]() [(2) ]()
Check out these potentially useful sources:
- [Create Voice Agent]()
- [Update Voice Agent]()
You may want to explore the agent settings in your dashboard directly, as UI options may exist that aren't covered in the API documentation. If you can't find it there, you would need to use the API to update your agent's ring_duration_ms value.
Would you like me to provide a general answer on how this might typically work in the dashboard, or would you prefer guidance on making the change via the API?AI Evy
01/29/2026, 11:49 PMAI Evy
01/29/2026, 11:49 PM