### Answer
Retell AI uses per-minute pricing for voice agents at $0.07-$0.08 per minute depending on the voice provider (ElevenLabs voices cost $0.07/min, OpenAI/Deepgram voices cost $0.08/min) . [(1) ](
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Regarding your specific questions:
Minimum call duration/credits: The available sources don't specify a minimum credit charge or baseline per call. The pricing model described is purely per-minute usage-based with no platform fees.
Twilio integration: Using Twilio as your telephony provider won't change Retell AI's per-minute pricing structure—Retell charges for the Conversation Voice Engine separately from telephony costs. However, one relevant note from a community discussion: if you're using Twilio's AMD (MachineDetection/AsyncAmd) , this can cause extra charges even if the user doesn't pick up. Disabling Twilio AMD and letting Retell's voicemail detection handle it instead may help. [(2) ](
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Voicemail detection settings you can configure:
- `voicemail_detection_timeout_ms`: Configures when to stop running voicemail detection (minimum 5,000ms, maximum 180,000ms, default 30,000ms) [(3) ](
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- `voicemail_option`: Set actions for when voicemail is detected (hangup or leave a message)
I don't have specific documentation on minimum credit charges or why you're seeing a 7-credit baseline. I'd recommend reaching out to Retell AI support directly for clarification on your billing specifics:
- [Contact Sales](
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- [GitHub](
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Would you like a general answer about typical voice AI billing practices instead?