### Answer Retell AI publishes platform updates regularly through their public changelog. [(1) ]() Update Frequency: Based on the changelog, updates have been released approximately every 2-4 weeks, with major releases documented on dates including November 7, 2025, September 15, 2025, August 21, 2025, July 28, 2025, July 7, 2025, and June 16, 2025. Public Changelog: Yes, there is a public changelog available at [retellai.com/changelog]() where you can stay updated with the latest features and announcements. Stability & Reliability: Retell AI emphasizes latency and stability as core priorities. They maintain 99.99% uptime and have made optimizations to reduce latency and improve stability, including cutting average response times by 100-200ms and proactively avoiding latency spikes during peak traffic. [(1) ]() [(2) ]() Deprecation Notices: When breaking changes occur (such as model deprecations) , Retell provides advance notice. For example, recent deprecations of OpenAI, Anthropic, and Google models were documented with guidance to update agents to newer models. [(1) ]() Enterprise Support: For enterprise customers, Retell offers white glove service, premium support with dedicated solution engineer teams, and custom configurations based on your needs. [(2) ]() I don't have specific documentation about whether past updates have caused production issues. For detailed information about change management processes and production stability guarantees, I'd recommend reaching out to their sales team at [Contact Sales]() .

​ To learn more, see the sources I considered: [[1] Platform Changelogs | Retell AI](https://www.retellai.com/changelog) [[2] Enterprise Conversational AI Platform](https://www.retellai.com/enterprise-conversational-ai-platform) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.