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Can I adjust the timezone globally in our account ...
# ❓・ai-evy-support
c
@AI Evy Can I adjust the timezone globally in our account settings somewhere? Call recordings, etc have the wrong timestamps.
a
Thanks for tagging me @Codyx. I'll look through relevant sources and get back to you shortly.
​ To learn more, see the sources I considered: [[1] Access Control](https://docs.retellai.com/accounts/access-control) [[2] Workspace](https://docs.retellai.com/accounts/workspace) [[3] Timezone mismatch during outbound calls despite correct profile & Cal.com event settings](https://discord.com/channels/1186424376300679209/1458153802602647574) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
### Answer Based on the available documentation, there isn't a global account-level timezone setting for call recordings and timestamps in the workspace or account settings. [(1) ]() [(2) ]() For agent-level timezone handling during calls, you can use the dynamic variable format:
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{{current_time_[timezone]}}
[(3) ]() For example:
{{current_time_Australia/Sydney}}
This allows you to tell the agent the current time in a specific timezone, but this applies to the agent's conversational context rather than system-wide recording timestamps. For adjusting timestamps on call recordings globally, I don't have documentation covering that specific setting. You may want to reach out to support directly: - Visit [Contact Sales]() - Check the [Retell AI GitHub]() Would you like me to provide a general answer based on my knowledge instead?