Agent is not picking up the phone call Retell AI #❓・bug-report

Agent is not picking up the phone call

0x194

01/21/2026, 6:53 AM

agent_e97b789fbc9178377b8fe892ff Phone call is not being answered

0x194

01/21/2026, 6:54 AM

@User

Shehroze -Support @Retell

01/21/2026, 1:02 PM

Hi @0x194

Shehroze -Support @Retell

01/21/2026, 1:07 PM

What are you using inbound or outbound calls