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Transfer call node not working
# ❓・bug-report
m
I am using a transfer call node in my conversation workflow but everytime it triggers I get "{"status":"Transfer call cannot be completed at this moment.. Please inform the customer that the transfer did not go through and offer to try again or assist them directly."}" am I missing something? Call_id: call_625e9bff96dd50e1af55ff993e0
s
Hi @Mauvatar
Are you testing with an actual phone call
o
Hello @Mauvatar , you have incorrect Termination URI , what provider are you using?
m
I tried redirecting to a twilio phone first. Then I made another call to redirect to one of my personal phone numbers. Neither worked. My personal phone number is a mexican phone number (+52). Twilio's is american (+1)
This one used twilio's number: call_ade3f509fa18b9f3543d7b76ddf
o
Can you try again now?
m
With either one?
o
I see you only have one number , try this , and try to transfer to a usa number
m
It seems to be working now! What was the issue?
l
yes there is a bug here that it transfers but then says this on the recording
o
Hello @Leadfunnel , can you create a new ticket and share what issue you have and share a call id