### Answer To fix pronunciation issues like "IQA" being spelled out letter-by-letter instead of pronounced as "ICA," you can use the pronunciation dictionary feature in your agent configuration. [(1) ]() The pronunciation dictionary allows you to specify how words should be pronounced using IPA (International Phonetic Alphabet) . Here's an example from the API:

json
"pronunciation_dictionary": [
  {
    "word": "actually",
    "alphabet": "ipa",
    "phoneme": "ˈæktʃuəli"
  }
]

For your case, you would add an entry like:

json
{
  "word": "IQA",
  "alphabet": "ipa",
  "phoneme": "ˈaɪkə"
}

Note: This feature is currently only supported for English and 11labs voices. Additionally, you can enable

normalize_for_speech

which normalizes text (numbers, currency, dates, etc.) to spoken form for more consistent speech synthesis.

​ To learn more, see the sources I considered: [[1] Get Agent Versions](https://docs.retellai.com/api-references/get-agent-versions) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.