is there a way to provide a client interface (for client testing) for web c... Retell AI #❓・ai-evy-support

is there a way to provide a client interface (for ...

chaddperry

01/13/2026, 1:13 PM

@AI Evy is there a way to provide a client interface (for client testing) for web calls? I really don't want my clients logging into the configuration workspace... they can do too much damage. i just want the "testing" page

AI Evy

01/13/2026, 1:13 PM

Thanks for tagging me @chaddperry. I'll look through relevant sources and get back to you shortly.

AI Evy

01/13/2026, 1:13 PM

### Answer Yes, you can build your own simple client-facing testing interface using the Retell Web SDK without giving clients access to the dashboard. How it works: 1. Backend: Your server calls the Create Web Call API to get an

access_token

[(1) ]() 2. Frontend: Use the Retell Web SDK to start the call with that token [(2) ]() Setup: Install the SDK:

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bash
npm install retell-client-js-sdk

Initialize and start the call:

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javascript
import { RetellWebClient } from "retell-client-js-sdk";
const retellWebClient = new RetellWebClient() ;

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javascript
await retellWebClient.startCall({
  accessToken: createCallResponse.access_token,
}) ;

Your backend would handle the

create-web-call

API call (which requires your API key) , and your client-facing page only receives the

access_token

to initiate the call. This way, clients interact with a simple interface you control—they never see your API key or the configuration workspace.

AI Evy

01/13/2026, 1:13 PM

To learn more, see the sources I considered: [[1] Create Web Call](https://docs.retellai.com/api-references/create-web-call) [[2] Connect to web call](https://docs.retellai.com/deploy/web-call)

AI Evy

01/13/2026, 1:13 PM

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

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