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Government ID verification failed
# ❓・bug-report
c
Hi, my id verification keeps failing even though I've tried both my drivers license and passport. and the pictures were clear. I'm trying to make outbound calls with my phone number:+1(947)282-5772 chibuike nwoke account email: chibuike.nwoke@gmail.com
c
@cnwoke24 can you email all documents to support@retellai.com
c
i already did. let me know if you need my liscene. the email only has my passport
*replied above
@Colin - Integrations @ Retell AI THIS ISSUE HAS NOT BEEN RESOLVED
o
Hello @cnwoke24 , remove the image if this your id in there , this is public channel, and I've forward your email to the team to take a look.
c
thank you.