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When setting up the text message add on it require...
# ❓・ai-evy-support
m
@AI Evy When setting up the text message add on it requires a lot of business information. What if we are using this for personal use? Can we bypass it?
a
Thanks for tagging me @Man of God. I'll look through relevant sources and get back to you shortly.
### Answer The business information requirement for SMS cannot be bypassed. This is due to A2P (Application-to-Person) 10DLC compliance requirements enforced by telephony providers, not Retell itself. [(1) ]() To enable SMS on Retell, you must go through these steps: - Get approved for a business profile (free) - Get approved for a brand ($4 for low-volume or $45 for standard) - Get approved for an SMS campaign ($15) This is a manual review process on the telephony provider side and can take 2-3 weeks. Alternative option: If you already have a Twilio number with SMS capabilities enabled (where you've already completed A2P registration) , you can bring your own Twilio number by providing your Account SID and Auth Token in the Retell dashboard under "Setup SMS Function" in Advanced Add-Ons. Unfortunately, there's no way to use personal mobile numbers for automated SMS through Retell. [(3) ](

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​ To learn more, see the sources I considered: [[1] Send & receive SMS](https://docs.retellai.com/deploy/enable-sms) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.