### Answer Yes, Retell's Terms of Service outline specific telemarketing compliance requirements you must follow for outbound calling in the US. [(1) ]() Key Legal Requirements: You must not use the Services in violation of applicable laws governing calls, including: - Telephone Consumer Protection Act (TCPA) - FTC's Telemarketing Sales Rule (TSR) - Do-Not-Call (DNC) registry - State telemarketing laws - Federal and state anti-wiretapping/eavesdropping laws Specific Obligations: - **Consent**: Obtain prior express consent for auto-dialed or prerecorded calls (may need to be in writing for certain call types) - **AI Disclosure**: Include a disclosure of AI voice use at the beginning of the call - **Opt-out**: Include an automated interactive opt-out mechanism at the outset of prerecorded messages - **Time restrictions**: Prohibit calls before 8 a.m. or after 9 p.m. at the called party's location - **DNC compliance**: Scrub phone numbers against federal, state, and customer-specific DNC lists regularly (no less than every 31 days) - **Caller ID**: Do not alter caller ID information with intent to defraud or cause harm - **Recording disclosure**: Notify parties that calls are being recorded and, in some cases, obtain prior consent - **Documentation**: Maintain proof of consumer consent for at least 5 years Spam Prevention: Numbers with high outbound volume spikes without warmup or low pickup rates may get marked as spam. To avoid this: [(2) ]() - Warm up new numbers before high-volume use - Increase pickup rates - Register numbers with Retell's spam remediation/verified phone feature

​ To learn more, see the sources I considered: [[1] Retell | Terms Of Service](https://www.retellai.com/legal/terms-of-service) [[2] Debug outbound connection issues](https://docs.retellai.com/reliability/debug-outbound-call) ​

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