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[Urgent] Locked out of account
# ❓・bug-report
t
I am unable to log into my account (nathan+retell@tryhavana.com) - other people in my team can log in to their account but when I try I get this error message https://cdn.discordapp.com/attachments/1456354224056172604/1456354224290926865/image.png?ex=6979ad50&is=69785bd0&hm=0833e66d5910ebac57f14ff17fa3347f0966d052c661de6e057b1a502bec054b&
o
Hello @teamrick , can you logout and clear the cache and try again / or try different browser.
and do you have many workspaces , and deleted any recently ?
t
I tried from another browser and it still didnt work, also tried clearing cache
I didnt delete the workspace and another teammate can still log in
o
I've reported your issue , I will update as soon as possible.
t
I still cant access this, can i please follow up?
o
Hello @teamrick , can you check now if you can login ?