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Retell AI

Hi <@605090813025976344> ,

We have integrated Conversation flow agents and Google Calendar functionality to assist AI Agent to book the Google Calendar. We have been using 2 global nodes i.e Get Slots and Book Slots to check for the available time slots and book the Google Calendar of the user. The global nodes assist in scheduling Google Calendar meeting invite for the user from any part of the flow.

We are facing issues with the introduction of 2 modes i.e. Rigid and Flex mode for Conversation flow agents. So currently we have more than 500 agents and they are using the default Rigid mode for Conversation flow agents. Once the user requests to book the Google Calendar meeting invite the AI Agent remains stuck and doesn't assist with scheduling the Google Calendar meeting invite.

CallSid:
call_229fcfca51f938a68bd29f00d68

This functionality is not working after the introduction of 2 modes i.e. Rigid and Flex mode for Conversation flow agents. Please assist with the resolution of the issue

Hello <@1331210110390898765> , I can't find the agent with this call to check , it looks like you deleted it