### Answer I don't have specific information in the sources about account suspension appeals or compliance review timelines. For urgent account-related issues like this, your best path is to continue reaching out to support@retellai.com — that's the official support channel. [(1) ]() If email hasn't been working, you might also try: - [Contact Sales]() — they may be able to escalate your case internally Since you're already in this Discord server, you could also try tagging a Retell team member directly (like

@0mar Ashraf -Support @ Retell AI

who has been active helping users with account issues) . [(2) ]() [(3) ]() Check out these potentially useful sources: - [Retell AI Documentation]() - [Contact Sales]() Would you like me to try to answer generally based on my knowledge instead?

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

​ To learn more, see the sources I considered: [[1] Discord message from @trxgames9630 on 2025-12-15](https://discord.com/channels/1186424376300679209/1294891368505937952/1449927476359725127) [[2] URGENT: 404 Error - Cannot Retrieve Agent agent_24a7b7382eca64e0fcbe118931 via API](https://discord.com/channels/1186424376300679209/1382991998654480505) [[3] Received a call in history from someone's else agent](https://discord.com/channels/1186424376300679209/1438212812987170977) ​

i made a ticket

and my email is abhyudayr25@gmail.com

regarding this https://discord.com/channels/1186424376300679209/1186462578310910112/1455913049276940318