### Answer Unfortunately, based on community reports, some countries (including those in Europe like Czech Republic) are not currently listed in Retell's supported verification regions for identity verification via Persona. [(1) ]() What you can do: 1. Contact Retell support directly to request approval for identity verification from Latvia. Users in similar situations have requested that Retell review their case and enable verification for their country. 2. Provide any required documentation — be prepared to supply information to support your verification request. To reach support: - Visit [Contact Sales]() - Visit [) When contacting support, include your workspace/org ID (found in your account settings, bottom left of the dashboard) so the team can look into your specific account. [(2) ]() Check out these potentially useful sources: - [Outbound Calls (Make Calls) ]() - [Debug outbound connection issues]()

​ To learn more, see the sources I considered: [[1] Discord message from @0steen on 2025-12-12](https://discord.com/channels/1186424376300679209/1294891368505937952/1448908121996267520) [[2] Discord message from @ai.artistonk on 2025-12-15](https://discord.com/channels/1186424376300679209/1294891368505937952/1450007626669621331) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.