Mcwblake
12/22/2025, 8:23 PMAI Evy
12/22/2025, 8:24 PMAI Evy
12/22/2025, 8:24 PMAI Evy
12/22/2025, 8:24 PMAI Evy
12/22/2025, 8:24 PMsip:sip.retellai.com
, [(2) ]()
Setup Steps:
1. In your Twilio Elastic SIP Trunk, go to the Origination settings (this handles inbound calls) [(1) ]()
2. Specify Retell's SIP server address as the origination SIP URI: sip:sip.retellai.com
3. After configuring the trunk, import your phone numbers into Retell so the platform knows how to route incoming calls
Transport Options (if needed) :
- TCP: sip:sip.retellai.com;transport=tcp
- UDP: sip:sip.retellai.com;transport=udp
- TLS: sip:sip.retellai.com;transport=tls
[(2) ]()
The inbound SIP endpoint is the same for all accounts — it's Retell's central SIP server. No account-specific inbound URI needs to be generated. The routing is determined by the phone number you import into Retell and bind to an agent. [(1) ]()
Check out these resources for more details:
- [Twilio SIP Trunking Guide]()
- [Custom Telephony Overview]()✞Penclone
12/23/2025, 8:36 AM