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how to change login email and password
# ❓・ai-evy-support
d
@AI Evy how to change login email and password
a
Thanks for tagging me @dropsofsteel. I'll look through relevant sources and get back to you shortly.
### Answer ### Changing Your Password To reset your password: [(1) ]() 1. Go to the login page 2. Click the "Don't remember your password?" link 3. Enter your email address and follow the instructions sent to your inbox ### Changing Your Login Email There's no direct way to change your login email in the dashboard. However, you can work around this: 1. Log in to your current account 2. Click your profile photo at the bottom left of the dashboard 3. Navigate to "Workspace" and send an invite to your new email address 4. Log out of your current account 5. Open the invite email and create a new account with the new email ### Important Note Google SSO and email-password sign-in are treated as separate accounts and are not automatically linked. If you originally signed up with one method, you cannot reset the password for the other method. If you need to transfer your account to a different email entirely, you can contact support@retellai.com for assistance. [(7) ]()
​ To learn more, see the sources I considered: [[1] Account](https://docs.retellai.com/accounts/account) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
d
how to invite in workspace?
@AI Evy how to invite in workspace?
a
Thanks for the follow-up, @dropsofsteel. I'll get back to you soon.
### Answer To invite team members to your workspace: [(1) ]() 1. Click the "Workspace" button in the bottom left corner 2. Navigate to the "Members" tab 3. Click "Invite Members" 4. Enter the email addresses of team members 5. Click "Send" Invited members will receive an email with a link to join the workspace. They can create a new account or use an existing one, and once accepted, they'll have immediate access. If a team member does not receive the invitation email, you can resend it by clicking the "Invite Members" button again, re-entering their email address, and clicking "Send". Note: If you're an admin, you can also assign a specific role (Admin, Developer, or Member) when inviting users. [(4) ]()
​ To learn more, see the sources I considered: [[1] Workspace](https://docs.retellai.com/accounts/workspace) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
d
@AI Evy you are hallucinating. the "Members" no in workspace section
a
Thanks for the follow-up, @dropsofsteel. I'll get back to you soon.
### Answer You're right to push back. Let me clarify based on the documentation: According to the official documentation, to invite team members: [(1) ]() 1. Click the "Workspace" button in the bottom left corner 2. Navigate to the "Members" tab 3. Click "Invite Members" 4. Enter the email addresses of team members 5. Click "Send" The documentation does show this flow with accompanying screenshots. If you're not seeing the "Members" tab, a few things to check: - **Role permissions**: Only users with Admin role can invite, remove, or change roles for members. [(2) ]() If you have a Developer or Member role, you won't have access to invite users. - **Outstanding balance**: If your workspace has an overdue payment, you may be unable to add new members. [(3) ]() [(4) ]() Could you confirm your role in the workspace? You can check this in the workspace settings.
​ To learn more, see the sources I considered: [[1] Workspace](https://docs.retellai.com/accounts/workspace) [[2] Access Control](https://docs.retellai.com/accounts/access-control) [[3] Invite link not working for me to join workspace.](https://discord.com/channels/1186424376300679209/1415777012773290015) [[4] Adding members issue](https://discord.com/channels/1186424376300679209/1361919749075894342) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.