### Answer I don't have access to view screenshots or your specific account details, so I can't see the exact charges you're referring to. However, here's what I can share about Retell AI billing: Billing Timing: Services are charged on a monthly basis, and Retell AI is authorized to charge your credit card at the end of the month. [(1) ]() What You Can Check: In the Billing tab, you can review: [(2) ]() - Billing History – monthly expenses with detailed cost breakdowns by category (Voice Engine, LLM, etc.) - Current Charges – ongoing costs for the current billing period with itemized amounts and usage details - Usage Breakdown – total cost, call minutes, average cost per minute, and cost by provider (voice engines, LLMs, telephony, concurrency) For Specific Account Questions: Since billing inquiries require access to your account details, I'd recommend reaching out directly to the Retell AI team. You can: - Visit [Contact Sales]() - Post in the [Billing and Account Related category]() on the community forum, where the team monitors and follows up on billing issues [(3) ]() They'll be able to explain the specific line items and timing of your bill.

​ To learn more, see the sources I considered: [[1] Retell | Terms Of Service](https://www.retellai.com/legal/terms-of-service) [[2] Billing Overview](https://docs.retellai.com/accounts/billing) [[3] About the Billing and Account Related category](https://retell.discourse.group/t/about-the-billing-and-account-related-category/35) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.

Appreciate the feedback! Feel free to ask me again with additional guidance or context.