The Retell Community is where innovators, call center leaders, and AI enthusiasts come together to share ideas, learn best practices, and explore the future of voice automation. Join to connect with peers, get early access to product updates, and collaborate on building human-like AI voice experiences that transform customer service.

Retell AI

How to block a number on Retell? <@1145576664366055464>

Thanks for tagging me <@630806184269447229>. I'll look through relevant sources and get back to you shortly.

### Answer
 

Retell AI doesn't currently have a built-in feature to block specific incoming phone numbers.

If you're using **custom Twilio integration**, you can block numbers through Twilio's blocking functionality: <https://help.twilio.com/articles/360034788313> [(1) ](<https://discord.com/channels/1186424376300679209/1274871116803870811>)

This has been noted as a potential feature request for Retell AI. 

If you need to delete a phone number you own from your Retell account (rather than block incoming callers) , you can use the Delete Phone Number API endpoint. [(1) ](<https://docs.retellai.com/api-references/delete-phone-number>)

​
To learn more, see the sources I considered:

[[1] Can I block a phone number?](https://discord.com/channels/1186424376300679209/1274871116803870811)
​

Feel free to tag <@1145576664366055464> with additional questions. I also appreciate feedback, it helps me improve.