### Answer
There are a few common reasons why outbound calls get marked as spam:
High call volume without warmup – When a number experiences a high outbound call volume spike without any warmup and/or has a low pickup rate, it might be marked as spam by carriers. [(1) ](
)
High call frequency – If the number of outbound calls is high in a short time period, carriers will begin flagging numbers with spam labels. [(2) ](
)
Low engagement rates – Low engagement could be seen as spam behavior by carriers.
Customer complaints – When customers file complaints or block a number, carriers are more likely to label that number as spam.
Remediation steps:
1.
Purchase a new number and warm it up – Slowly add outbound traffic to it before pouring all traffic to it. [(1) ](
)
2.
Increase your pickup rate – See the [Increase Pickup Rate](
) guide.
3.
Register your number with spam remediation – Use the verified phone number feature. See [verified phone number](
) .
4.
Monitor your caller ID reputation – Check your outbound call log to see if the call was not connected due to SIP error code 608, which means it's rejected due to being marked as spam likely. [(3) ](
)
5.
Manage call cadence – Spread out your follow-ups, rotate call times, and balance calls with other touchpoints.