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is using retell MCP on Claude hipaa complaint if y...
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@AI Evy is using retell MCP on Claude hipaa complaint if you deal with sensitive patient data
a
Thanks for tagging me @Reetam. I'll look through relevant sources and get back to you shortly.
### Answer The sources don't specifically address whether using the Retell AI MCP Server with Claude is HIPAA-compliant when handling sensitive patient data. What the sources do confirm: - Retell AI itself is fully HIPAA-compliant and offers Business Associate Agreements (BAAs) under a pay-as-you-go plan. [(1) ]() - All interactions processed through Retell AI are encrypted in transit and at rest. [(2) ]() [(3) ]() - The HIPAA compliance process with Retell involves signing a BAA, and Retell provides the option to opt out of sensitive data storage. [(4) ]() However, the MCP server integration documentation [(5) ]() does not mention HIPAA compliance specifically for that connection pathway. When dealing with PHI, you'd need to consider the entire data flow—including how Claude (Anthropic's product) handles that data. I'd recommend reaching out to Retell directly via [Contact Sales]() to confirm whether the MCP-to-Claude integration pathway is covered under their BAA and HIPAA compliance framework.
​ To learn more, see the sources I considered: [[1] Retell AI’s Voice Agents: HIPAA Compliance and BAAs | Retell AI](https://www.retellai.com/blog/do-retell-ais-voice-agents-have-hipaa-compliance-and-baas) [[2] AI voice agent for Healthcare | healthcare AI calls](https://www.retellai.com/healthcare) [[3] AI Phone Agents for Healthcare | Retell AI - HIPAA-Compliant Virtual Assistants](https://www.retellai.com/industry/healthcare-industry) [[4] Hipaa Compliance](https://discord.com/channels/1186424376300679209/1410647478537293905) [[5] How to Connect Retell AI MCP Server to Claude & More | Retell AI | Retell AI](https://www.retellai.com/blog/connect-retell-ai-mcp-server-to-ai-assistant) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.