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Is there a way to get my country supported
# ❓・ai-evy-support
b
@AI Evy Is there a way to get my country supported? I've gone through the whole process of creating my agent and everything is working but it won't dial out to my country code (South Africa)
a
Thanks for tagging me @BobTheAIWizard. I'll look through relevant sources and get back to you shortly.
### Answer Based on the available documentation, Retell-purchased numbers currently support calling to [15 countries]() . [(1) ]() For purchasing phone numbers directly through Retell, the
country_code
parameter only supports
US
and
CA
(United States and Canada) . [(2) ]() Options for South Africa: 1. **Import your own number**: If you have an existing number from a supported telephony provider (Twilio, Telnyx, etc.) , you can import it using the Import Phone Number API. [(3) ]() International calling capabilities would then depend on your telephony provider's settings. [(1) ]() 2. **Contact Retell directly**: To request support for additional countries, you would need to reach out to the Retell team: - Visit [Contact Sales]() - Visit [) The documentation doesn't provide a self-service process for adding new country support, so contacting Retell directly would be the recommended path to inquire about South Africa availability.
​ To learn more, see the sources I considered: [[1] Outbound Calls (Make Calls)](https://docs.retellai.com/deploy/outbound-call) [[2] Create Phone Number](https://docs.retellai.com/api-references/create-phone-number) [[3] Import Phone Number](https://docs.retellai.com/api-references/import-phone-number) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.