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<@1145576664366055464> How can I get support involved. Can't apparantly find any way to get support

Thanks for tagging me <@1393377272936792207>. I'll look through relevant sources and get back to you shortly.

### Answer
 

To get support from Retell AI, you can contact them via email at **support@retellai.com** [(1) ](<https://discord.com/channels/1186424376300679209/1433077970066735194>)

For billing or refund-related issues specifically, the support team can investigate your case through that email address. 

Alternatively, you can:
- Visit [Contact Sales](<https://retellai.octolane.com/>) for sales-related inquiries [(2) ](<https://discord.com/channels/1186424376300679209/1294891368505937952/1450007626669621331>)
- Visit [<https://github.com/RetellAI/%5D(><https://github.com/RetellAI/>) for technical resources 

If you have account-specific issues, it can be helpful to share your **Org ID** (found in the bottom left of your dashboard under account settings) when reaching out so the team can look into your account directly.

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To learn more, see the sources I considered:

[[1] Support](https://discord.com/channels/1186424376300679209/1433077970066735194)
[[2] Discord message from @ai.artistonk on 2025-12-15](https://discord.com/channels/1186424376300679209/1294891368505937952/1450007626669621331)
​

Feel free to tag <@1145576664366055464> with additional questions. I also appreciate feedback, it helps me improve.