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Tool id does not exist: tool-1760403987100
# ❓・bug-report
a
One my agents have conversation flow and keep throwing the error when you try to add or edit anything in that. I tried duplicating and removing objects but same error is appearing. How can I fix it? https://cdn.discordapp.com/attachments/1450921129660125184/1450921130054385674/retell-error.png?ex=69444b1a&is=6942f99a&hm=7f97f927ae9f0f1c4ffeb3725eaf0a0f87d945716067f3432582fd46d2f93d0a&
o
Hello @Asif K. , can you share the agent id ?
f
That error usually means the flow is still pointing to a deleted or corrupted tool ID, so any edit triggers it. Duplicating the agent copies the same broken reference. If it still happens, the only reliable fix is rebuilding the flow in a brand-new agent and pasting prompts manually (not duplicating). I’ve seen one hidden node cause this exact behavior happy to help you track it down so you don’t have to rebuild everything.
a
agent_2fc7a122ce7d9852520d121852
o
You are wrong , he don't have to rebuild the agent form start , don't mislead customers again to work with you or otherwise I will have to give you a timeout.
I've reported it the team , it will be fixed and I will let you know.
f
Alright Sorry for the misinformation
a
Thanks Omar.
o
Fixed
a
Verified. Thanks!
@Omar Ashraf | Community Lead Also, I want to change my account mobile number for login verification purpose. Shall I have to open a new post or private message you?
o
Send an email to support@retellai.com from the admin on this work space