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Retell AI

Hello, we are having a ton of transfers saying the following: {"status":"Transfer destination is not supported.. Please inform the customer that the transfer did not go through and offer to try again or assist them directly."}

I have seen a few posts about this but none of it fixed my current issue. Please help take a look:

call_108ea9fab169a27f41e020a2ae2
call_ad6414a11ad1544c11078e6aaa4
call_d2db5dc10fb8aba423152abb530

Hello <@1448078818307870971> , I checked your calls , what country is the number you are transferring to ?

and also I can see that you are not using the E164 format , but this is not the problem here.

Every number I am transfering to is in Rhoade island in the U.S

okay, it looks like you missed the +1 on this function