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can retell ai record phone calls after they are tr...
# ❓・ai-evy-support
u
@AI Evy can retell ai record phone calls after they are transferred
a
Thanks for tagging me @user8923. I'll look through relevant sources and get back to you shortly.
### Answer Yes, Retell AI can continue recording phone calls after they are transferred. [(1) ]() Based on a Discord discussion, this is confirmed as expected behavior—after a call transfer, Retell continues to record the telephony portion of the call until the parties hang up. A few key points: - After transfer, only the telephony fee applies; the voice AI fee does not continue. - The voice AI disconnection reason will show as "call_transfer," though the overall call recording continues. Currently, there doesn't appear to be a configurable option to stop recording immediately after transfer—this has been raised as a feature request by users concerned about privacy. If you need to ensure recording stops at transfer for compliance reasons, you may want to reach out to Retell support directly for guidance.
​ To learn more, see the sources I considered: [[1] Call continues recording minutes after a transfer](https://discord.com/channels/1186424376300679209/1296902537320075415) ​
Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.
Appreciate the feedback! Feel free to ask me again with additional guidance or context.