### Answer There are several reasons why your agent may not be transitioning to a particular state even with instructions. Here are common causes and solutions: Possible Causes: 1. Transition conditions aren't precise enough — Ensure your conditions precisely match your intended triggers. Consider breaking down complex conditions into multiple simpler ones. [(1) ]() 2. Instructions within a node are too complex — If a node contains multiple tasks, the agent might inconsistently execute them. You can improve consistency by splitting into separate nodes. 3. The LLM model may need adjustment — If the instructions are concise but the agent struggles to follow them, try using a more capable LLM model for that node. Recommended Solutions: - Add transition finetune examples — Provide examples to help the model understand your expectations. - Use stronger phrasing — Treat the transition like a high-priority action with phrases such as: "You must invoke the [function] at this point without fail. This is critical and non-negotiable." [(2) ]() - Add an intermediate confirmation step — Instead of directly transitioning, ask the user if it's ok to proceed, then request the state transition. This has been reported to improve reliability. - Be more explicit in your instructions — Specify exactly what the agent should say first when entering a state, e.g., "The first thing you do when transitioning into this state is to ask: [specific question]" [(3) ]() - Adjust LLM temperature — If responses are inconsistent, try adjusting the LLM temperature setting. [(1) ]() - **Add

global nodes** — For handling unexpected situations or edge cases, consider adding global nodes.

​ To learn more, see the sources I considered: [[1] Debug guide](https://docs.retellai.com/build/conversation-flow/debug-guide) [[2] Multi prompt agent not always transitioning to the next state](https://discord.com/channels/1186424376300679209/1303504848196472893) [[3] Ongoing problem - Agent not following instructions at all within a state after transitioning into it](https://discord.com/channels/1186424376300679209/1318694835305185330) ​

Feel free to tag @AI Evy with additional questions. I also appreciate feedback, it helps me improve.