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# papercups
s
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k
We have an field called “requireEmailUpfront: true,” but nothing at the moment for afterwards
https://github.com/papercups-io/papercups/issues/319 is probably relevant we can prioritize this
n
yes, something like this would be gr8. even better if the sstem checks if no person is available in the slack/mattermost chat and then an info can appear with the info that currently no one is avaialable and an mail address should be left for contacting.