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# clouds
steep-balloon-41261
03/08/2023, 3:01 PMThis message was deleted.
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eager-carpenter-86116
03/08/2023, 3:01 PMeager-carpenter-86116
03/08/2023, 3:02 PMWe just did a 41 min session, at 28 min in everyone froze, poor connections and then recovered. The egress switched off.
eager-carpenter-86116
03/08/2023, 3:02 PMAnything happening that can explain?
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magnificent-art-43333
03/08/2023, 4:56 PMcc @dry-elephant-14928 @able-gigabyte-21598
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dry-elephant-14928
03/08/2023, 5:34 PMHey Neil, looks like the server you were connected to became unhealthy and the session migrated to another healthy server.
This can happen from time to time and it appears things recovered automatically for you.
With Egress, are you using our default templates? I think what you saw is a bug.. where the Egress template would end recording when it doesn't see anyone else in the room. When everyone got disconnected, Egress incorrectly ended recording instead of waiting for recovery.
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eager-carpenter-86116
03/10/2023, 11:50 AMHi David, okay thanks makes sense
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