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# clouds
steep-balloon-41261
11/04/2022, 5:30 PMThis message was deleted.
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dry-elephant-14928
11/10/2022, 5:38 AMHey Salim, sorry about the late response. we are addressing these issues this week.. will keep you posted
dry-elephant-14928
11/10/2022, 5:49 AMfor 2. did you turn on this option from
Project Settingsa
adorable-caravan-86854
11/10/2022, 3:51 PMHi @dry-elephant-14928, Thanks for your reply.
I turned off this option intentionally since in my use case I want the rooms to be created programmatically But I just checked it and the issue still happening 😞
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dry-elephant-14928
11/10/2022, 5:09 PMwhat I meant is the second option
Admins can remottely unmute tracksdry-elephant-14928
11/10/2022, 5:10 PMfor 1 - this is an issue on our end with Cloud, we are looking into it
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adorable-caravan-86854
11/10/2022, 5:24 PMAh, sorry I misunderstood 😅
Yeah it's already checked but can't unmute via api request
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dry-elephant-14928
11/10/2022, 5:24 PMthanks for confirming. yeah we'll investigate it too
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adorable-caravan-86854
11/10/2022, 5:28 PMAs additional info, my server receives "internal error" from livekit cloud once unmute request is sent
Thanks
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dry-elephant-14928
11/23/2022, 1:58 AMboth of these have been resolved!
emptyTimeout is now a parameter too when creating rooms with JS SDK
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adorable-caravan-86854
12/18/2022, 12:01 AMIt's late since I was busy but Thanks @dry-elephant-14928 for updating me