Hi LiveKit Support,
We're experiencing an issue with the LiveKit Cloud dashboard for our project starting today.
Issue: The Overview dashboard is stuck in an infinite loading state — data fail to render and remain blank indefinitely.
Context:
- We are using LiveKit Cloud (not self-hosted) — our agents are hosted on your infrastructure
- Region: We are based in France (EU/Paris region)
- Issue started: Today, March 30, 2025 — no changes were made on our end
Impact: We are unable to monitor our Voice AI agents and sessions
Could you confirm whether there is an ongoing incident affecting the dashboard, particularly for EU/France region users? And if not, could you help us investigate the root cause?
Thank you