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# cloud
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d
Hey Emeline, is it running on iOS or Android? we observed some issues with h.264 on iOS 15.4+. it seems to be a compatibility issue arising from the webrtc stack. we are currently looking at fixing it.
the current workaround is to disable h.264 temporarily for mobile. and we expect an SDK update to be shipped in the next few days
s
I have a problem with both of them (Android and iOS)
I have sent you a private video of the live stream for you to watch.