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# clouds
steep-balloon-41261
05/19/2023, 2:03 PMThis message was deleted.
d
dry-elephant-14928
05/19/2023, 8:33 PMHey Pankaj,
It does sound like this issue, which we are working on fixing. Could you tell me what is publishing the audio stream? and what is the bitrate/profile of the stream?
dry-elephant-14928
05/19/2023, 8:34 PMDo you have DTX or audio/RED enabled when publishing?
n
nice-agent-18188
05/22/2023, 4:36 AMyes, dtx, audio/red is enabled. I will add the bitrate/profile info too.
on the client side, I observed while testing on brave browser its publishing 2 audio streams at a time. both dtx/audio red.
d
dry-elephant-14928
05/22/2023, 4:38 AMgot it.. do you want to try disabling DTX and RED for a test.. I'm wondering if either of those things aren't playing well with muting.
n
nice-agent-18188
06/01/2023, 5:29 AMDisabled dtx/red. same result. on playing with mute/unmute 1-2 times audio stream gets broken.
d
dry-elephant-14928
06/01/2023, 5:33 AMhow long do you mute the track for? @able-gigabyte-21598 was investigating this one and he mentioned that the connection looks to be closed by the remote server
dry-elephant-14928
06/01/2023, 5:33 AMour current hypothesis is if it's some sort of TCP idle timeout we are hitting.. where the connection gets closed by something in between the two servers
n
nice-agent-18188
06/01/2023, 5:34 AMi can send ping/pong packets on socket with a timer
nice-agent-18188
06/01/2023, 5:35 AMon the lines of this
https://xmpp.org/extensions/xep-0199.html
{type: ping, sid: uuid}d
dry-elephant-14928
06/01/2023, 5:36 AMyeah, worth trying it on the server side. we are going to add WS pings on our end too
a
able-gigabyte-21598
06/01/2023, 7:24 PMpings will be in the next version https://github.com/livekit/egress/pull/376
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