Hi, I need to manage billing settings for a Graphite org we run for a client (with Github enterprise). Since I'm not an admin on the Github org, I am also not an admin in the Graphite org? I think...

hey Mikkel, there are a couple ways to inherit admin privileges in Graphite. If none apply then a user who is an admin would need to promote your user account

Is there no other way? You can't change my role? I would just like to avoid going through their help desk and via a webform talk someone through clicking buttons. Can you see in history that I used to be an admin (got bumped down somehow)?

for security restrictions, to elevate your user account's role to admin from our end we would need a user who is currently an admin, or who has paid the bill for the organization, to instruct us to do so via email

Makes sense! I set up the billing, so I guess that's me 😄 My email address is on all the receipts. Where do I send the email?

You can send to

<mailto:billing@graphite.com|billing@graphite.com>

. I recommend forwarding a recent invoice you received from the same email address for verification.

🫡