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# how-do-is
Slackbot
08/03/2023, 3:33 PMThis message was deleted.
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Pranathi Peri
08/04/2023, 12:02 AMHi! Not sure I understand the ask here - could you provide more details?
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Kyrsten Carlson
08/04/2023, 12:03 AMMy company is trying to sign up for graphite and the owner of the repository is having to manually approve each request that comes in. Is there a way to prevent that and grant permission to everyone?
Kyrsten Carlson
08/04/2023, 10:15 PMWe use the github App authentication. do you have any updates?
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Pranathi Peri
08/04/2023, 11:59 PMHmm - if the app has been installed on and granted access to the relevant repositories in your organization this shouldn't be happening (unless people are requesting it for repositories which the App does not yet have access to). Looping @Jacob Gold into this convo
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Kyrsten Carlson
08/05/2023, 12:01 AMYes, the app has been granted access to the correct repo. Members are having problems joining, I will reevaluate Monday if they’re using the correct permission setup, ie. app or oauth in their personal settings
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Pranathi Peri
08/05/2023, 12:02 AMYes that would be super helpful! Authenticating with GitHub can be a bit of a beast and want to make sure your org is setup correctly :)) We're also planning on doing a re-haul of the existing onboarding process so this is a little more clear
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Jacob Gold
08/05/2023, 12:02 AMIf you are able to, screenshots would be very helpful here!
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Jacob Gold
08/05/2023, 12:02 AMI'm looking from our end to verify that users in your org have the correct auth method selected
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Kyrsten Carlson
08/05/2023, 12:05 AMOnboarding was pretty difficult/confusing. I am not the rpo owner so I was attempting to walk our director through the process. Didn’t seem very clear.
Kyrsten Carlson
08/05/2023, 12:05 AMIt would be super cool if there was an option to have one repo with App permissions and other with OAuth
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Jacob Gold
08/05/2023, 12:06 AMWe're working on improving this currently — definitely aware it's rough
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Jacob Gold
08/05/2023, 12:07 AMHasn't gotten much love since we initially built it over a year ago when we were far less expert in GitHub's auth scheme.
Jacob Gold
08/05/2023, 12:07 AMOut of curiousity, what is the benefit of having multiple repos authenticated via different methods?
Jacob Gold
08/05/2023, 12:08 AMFrom our end, we recommend that all orgs use App if possible, as we only get webhooks if you use App
Jacob Gold
08/05/2023, 12:08 AMAnd so the dashboard is generally going to be far less up-to-date if you use OAuth app — we're working on adding more messaging to help people switch to App as well
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Kyrsten Carlson
08/05/2023, 12:09 AMWe have one repo owner that is a client and is not as tech savvy but managed to click the appropriate email requests that approved the oauth
Kyrsten Carlson
08/05/2023, 12:10 AMCould try and meet with them for approval for App, but would love more documentation for auth from inside graphite
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Pranathi Peri
08/05/2023, 12:11 AMCould try and meet with them for approval for App, but would love more documentation for auth from inside graphiteThis is coming up! In the mean time, this may help a bit!
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Jacob Gold
08/05/2023, 12:25 AMDo you know the github logins of the users who are trying to get access?
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Kyrsten Carlson
08/07/2023, 6:13 PMuser was using the github oauth as means of authentication, all good now except for the fact that we have one repo with github oauth and 2 using github app
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Jacob Gold
08/07/2023, 6:18 PMI see, unfortunately we don't currently support using two authentication methods simultaneously — candidly, the complexity of managing multiple tokens per user at a time has never been worth building this feature given that we haven't seen many cases where it's necessary. Will it be possible to get app access on other repo enabled?
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Kyrsten Carlson
08/07/2023, 6:19 PMill give it a try, would be better anyway. thank you for the help!
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Jacob Gold
08/07/2023, 6:20 PMNo problem!
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