Hi, my workspace has no Channels section in the left sidebar, so I cannot access the Webchat channel or the Allowed Origins settings. Because of that, my webchat does not render on my Shopify domain. Could you please enable Channels for my workspace?

Hey @microscopic-plumber-36803 what do you mean by channels?

I’m referring to the Webchat Channel — the settings page where you configure the Webchat integration, including Allowed Origins. In my workspace, I only have “Webchat → Identity / Appearance / Deploy Settings”, but I do not have the actual Webchat Channel where Allowed Origins is located. Because of that, I cannot whitelist my external domain, and the widget does not render. Could you please enable the Webchat Channel or tell me where the Allowed Origins field is in the new UI?

i do, thanks for the help, there has to be another issue

yes, i will figure out another solution for the bot integration