Reviewing doc now - it sounds like from <@U0A6Q3MA...
# administration
t
Reviewing doc now - it sounds like from @Indya-ASI and I's discussion that there are quite a few other leveling issues to have added. Saniya T, potentially the siblings or dhyana??, the dancer that threatened to quit if not moved up, unsure if others
i
I sent a message about all of the resolved issues, I believe. Let me find it.
They were all separate conversations let me summarize here. • Saniya - mom is keeping her in hip-hop. I asked her what she would like to do as she has already paid for Lyrical for the month, and she has not responded, so I am calling her tomorrow to see what she would like to do. • Dhyana, already enrolled (to be enrolled) in one class that is her level (Jazz I) • Noya, never responded to any calls or text. We cancelled her trial so she was not charged on the 11th. • Leung sisters - Mom picked Ballet for Zoey today. I have a task to update her subscription. Please let me know if I forgot anyone.
t
Can these just be added to the doc? I'm asking for list of people who came to a class and had an issue with their level (was not approved for the level and had to level down - was unhappy with class and asked to level up, etc. This isn't a comprehensive list as of now so please update doc with full list of people Saniya no we need to refund as the teacher already flagged this level as being an issue in August and we didn't move her. Please refund and update subscription. I asked us to check her enrollment ticket to see what notes were left after her level check day regarding level fit but haven't hear back on the results of that search. Regardless, we need to refund please I'm not going to truly know if you forgot anyone unfortunately because I'm not in the level checking process for the trial boards. That's why I'm asking for the list for an update. I only know that I've heard us telling more people the level isn't a good fit than was listed in the doc. Wasn't there someone that came to my leaps & turns 2 and had to move rooms part way through? Who's that person?
i
• Understood what you are looking for. • Ill add to task to board and let mom know. I checked the enrollment board and there are no notes whatsoever for this year. I also check your giant slack from early this year with all of the level checks and her name isnt on the list. • That was Dhyana and another student, neither enrolled in Leaps and Turns, they just didn't like the class type. I alerted the parents when it happened and why, and talked to them afterwards about the class and other options.