<@U027QHEK9C0> Etta's family requested one time pa...
# administration
a
@Caleb Warren Etta's family requested one time payment at first for the comp bundle, but is asking if its too late to switch to the monthly payments?
c
Didn't they already give us a check though?
a
no we haven't recieved any check from them
c
If we didn't then we can switch them. But I want Torie to double-check if they may have handed it directly to her
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t
I don't have a check from etta Jackson
a
ty will let her know she can switch over to monthly
@Caleb Warren confirmed with etta's mom she is switching to monthly payments
t
Is someone handling updating this subscription though?
a
I normally do not setup comp subscriptions, I believe Caleb was setting them up and having Indya double check them, so was going to ask Caleb to assist as I am unsure of how to handle this for them
c
I already started all subscriptions. Can you reference those and add the correct new items for Etta's current subscription, then make a separate order charging the difference for this month
t
Please make a ticket for this for tomorrow. I don't want this to get rushed tonight and potentially be done incorrectly
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i
@Caleb Warren Ill do it and show Julie because I was working on those not her. Understood Torie