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# _generals
Slackbot
03/08/2023, 12:46 PMThis message was deleted.
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Rob Zylowski
03/08/2023, 12:52 PMI believe idle timer is based on user input.
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James Rankin
03/08/2023, 1:03 PMBut I ran a script that hits the keyboard every 20 seconds and that got disconnected too.....
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Rachel Berry
03/08/2023, 1:14 PMCould it be something to do with screensavers? I have vague memories of Andrew Morgan's Caffeine https://andrewmorgan.ie/2012/07/caffeine-for-citrix-receiver/
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James Rankin
03/08/2023, 1:19 PMI would have thought my script that sends a keystroke every twenty seconds would do a similar thing
James Rankin
03/08/2023, 1:20 PMUnless that's it, that the RDSH and Citrix policies look for interaction between the local device and the remote VM, rather than things happening on the remote VM....
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Rob Zylowski
03/08/2023, 1:24 PMUser input is on the endpoint.
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James Rankin
03/08/2023, 1:26 PMSo the policy is applied to the virtual desktop, but looks for user input from the connecting client device?
James Rankin
03/08/2023, 1:26 PM(Like Caffeine does)
James Rankin
03/08/2023, 1:28 PMAnd if correct, that would mean that the GPO "machine inactivity limit" reads this differently (which makes sense, it is the "machine" rather than the "session")
James Rankin
03/08/2023, 1:39 PMBad-a-bing - Caffeine does the trick, so it is clear that it is session input, not VM input, that the Citrix and MS policies handle. Cheers @Rachel Berry
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James Rankin
03/08/2023, 1:39 PMNow to try and convince security to lift the "reset disconnected sessions" policy for devs and RPA workloads 🙏
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Mike Streetz (O_P)
03/08/2023, 5:05 PMWhat’s the last version Caffeine works with? I was having issues with it a while back and thought it was dead.
Mike Streetz (O_P)
03/08/2023, 5:06 PMI found a powershell script that did something similar, I think it was sending input over a virtual channel so it didn’t do anything to the local session
Mike Streetz (O_P)
03/08/2023, 5:07 PMthere’s also MouseJiggler in Zen mode that moves the mouse cursor back and forward an imperceptibly tiny amount every couple of seconds
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James Rankin
03/08/2023, 7:16 PMWorking on latest VDA. Not sure Mouse Jiggler would work because the action needs to go from endpoint to session, I believe
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Mike Streetz (O_P)
03/08/2023, 7:18 PMI had it working on my endpoint for a client that was a bit too aggressive with the timeout policy for contractors
Mike Streetz (O_P)
03/08/2023, 7:18 PMbut that was a while ago and I do recall some issues with it which is why I went to caffeine I think
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Rachel Berry
03/09/2023, 3:06 PMUseful blog now available: https://james-rankin.com/articles/windows-session-timeouts-on-citrix-a-brief-guide/
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