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# citrix-vads
Slackbot
12/13/2022, 6:44 PMThis message was deleted.
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Ryan Gallier
12/13/2022, 6:58 PMI do not
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Balint Oberrauch
12/13/2022, 8:47 PMnope
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newbie1998
12/13/2022, 8:49 PMThanks
newbie1998
12/13/2022, 9:12 PMis the HDX realtime optimization pack for lync only? or does MS Teams and zoom benefit from having that installed?
newbie1998
12/13/2022, 9:18 PMit looks like it i don't see anything regarding it on the https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/multimedia/opt-ms-teams.html
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Ray Davis
12/14/2022, 12:20 PMSkype has it on pack. Which is a separate Download. Teams is built in CWA and VDA. Zoom has it's on Optimization pack as well
Zoom - https://citrixadvice.blogspot.com/2021/09/zoom-optimization-for-cvad.html
Zoom VDI overview - https://support.zoom.us/hc/en-us/articles/360031768011-Release-notes-for-Virtual-Desktop-Infrastructure-VDI-
Zoom Citrix Installers - https://support.zoom.us/hc/en-us/articles/4415057249549-VDI-releases-and-downloads
VDI installer
Zoom HDX Plugin
Ray Davis
12/14/2022, 12:20 PM1. Skype Connector and RTME, walk through
1. Client that goes on the physical Machine
2. HDX RealTime Media Engine 2.9.400 for Microsoft Skype® for Business - Citrix
1. Connector that goes into the Golder Image.
HDX RealTime Optimization Pack 2.9.400 for Microsoft Skype® for Business - Citrix
Ray Davis
12/14/2022, 12:22 PMAlso, don't forget about the ICA virtual channels if using a version where that was changed. Does not apply to teams. Not sure about Skype as it has been a while on that. It does apply to Zoom.
Ray Davis
12/14/2022, 12:23 PMIt will need to be applied for skype according to this.
https://docs.citrix.com/en-us/hdx-optimization/2-9-ltsr/troubleshooting.html#add-the-realtime-optimization-pack[…]-to-the-virtual-channel-allow-list
Virtual channel allow list policy settings | Reference (citrix.com)
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